Privacy Statement
This Privacy Policy explains how we collect, use and protect personal information when you use Emojino. We take your privacy seriously and aim to be clear about what data we gather, how it is used, and the choices you have about your information. This page covers the main categories of data we handle, how we keep it secure, and how you can access or update your details.
Types of Data We Collect
Personal data
When you register an account or contact support we collect personal data such as your name, date of birth, email address, phone number, postal address and government ID documents for verification. We also store account credentials and communications you send to us.
Technical data
We collect technical information about the device and browser you use, your IP address, language and location data, and diagnostic information needed to provide and secure the service. This includes session data, device identifiers and crash reports.
Transactional data
When you make deposits, wagers or withdrawals we record payment details, transaction amounts, currency, timestamps and transaction history. We retain records needed for account management, anti-fraud checks and compliance with legal obligations.
How We Use Your Information
We use personal and technical data to operate your account, process payments, verify identity, prevent fraud, and provide customer support. Transactional data is used to manage deposits and withdrawals and to keep an accurate play history. We may also use anonymized or aggregated data to improve system performance and site features.
Data Protection Practices
We protect information with industry-standard measures such as encryption in transit, access controls and secure storage. Access to personal data is limited to authorized staff and service providers who need it to perform their duties. We maintain technical and organizational safeguards to reduce the risk of unauthorized access, loss or misuse.
Cookies and Tracking Technologies
We use cookies and similar technologies to remember preferences, analyse site usage and deliver functional features. Third-party vendors may place cookies for analytics and marketing purposes. You can manage cookie settings through your browser, but disabling certain cookies may affect site functionality.
User Rights
You have the right to request access to, correction of, or deletion of personal data we hold about you, subject to legal or operational limits (for example, we may need to retain records for fraud prevention or tax purposes). You can also object to or request restriction of certain processing activities.
Access, Correction and Deletion
To request access, correction or deletion of your information, contact our privacy team at [email protected]. We will respond to reasonable requests and explain any limitations on the action we can take.
Information Sharing and Third Parties
We share personal data with trusted third parties that support our services, such as payment processors, identity verification providers, gaming suppliers and analytics vendors. We require these partners to handle data securely and only for permitted purposes. We may also disclose information when required by law or to protect our rights and the safety of users.
Privacy Policy Updates
We may update this policy from time to time. Material changes will be posted on this page with an updated effective date. Continued use of Emojino after changes indicates your acceptance of the revised policy.